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Frequently Asked Questions

ABOUT THE APPLICATION PROCESS

GENERAL INFORMATION                                                                      

Where is the Personnel Department located? Is parking available?
The Personnel Department is located at 27 Madison Avenue, 1st Floor, Montgomery, Alabama.  Parking is available in the City Parking Deck, across the street from the Personnel Department. There is a fee to park in the City Parking Deck.  Limited metered parking is also available.

Office hours are 8am - 5 pm, Monday - Friday, except holidays.

Where can I get a list of the current openings and/or job announcements?

A list of the current and continuous job openings are available by clicking on the green "Job Openings" tab to the left of the page.  Printed listings and announcements are available at the Montgomery City-County personnel Department.  The job line number is (334) 241-2217.

Where can I get an application?
The online application system may be used to apply for employment with the City of Montgomery, Montgomery County, and Montgomery Airport Authority.  To access the online application system click on the green "Job Openings" tab to the left, or the red "Employment" tab at the top of the page.

Paper applications are accepted.  A downloadable PDF application form is available by clicking on the green "PDF Application" tab to the left. The form must be printed on standard white 8 1/2 x 11 inch paper.

Printed applications, supplemental questionnaires and Job Opportunity Announcements may be obtained from the Montgomery City-County Personnel Department.  Applications will be faxed or mailed to individuals living outside Montgomery or in response to a request for an ADA accommodation.

 

Where can I get a copy of the salary information, pay rates, and step increases for job posting?
Pay ranges are located at the top of the Job Opportunity Announcements. Salary information can be reviewed by selecting the Pay Plans tab. Pay Plans are in Adobe Acrobat PDF format. 

How can I be notified when applications are being accepted for a particular position?
If you are interested in being notified about future openings, please select the link "Jobs Accepting Interest Cards." This site has job descriptions and a mailing list option. The list of jobs will be in alphabetical order with links to the right to view the job description and/or be notified when the position is open for applications. A search function is also located at the top of the page. Select the link "I'm Interested!" if you would like to be notified of the job opening. Complete the form fields and click the button "Submit Interest Card." Repeat this procedure for all postions in which you wish to receive notification. Contact information will not have to be re-entered if an employment profile is created and you are logged in. 

To view the job description, select the link “Job Description.” After reviewing the job description, if you are interested in being notified when applications are being accepted for that position, please select link option “I'm Interested!” at the bottom of the page. Complete the form fields and select “Submit Interest Card.” Repeat this process for each of the positions you are interested in.

In the creation of the employment profile, you may select how you are to be notified, either by letter, email, or both. The Personnel Department will notify you when applications are being accepted for that position. **Important: If you have a change of name and/or address it is your responsibility to update your profile with the current information.**

Can I submit a resume in place of an application?
A resume CAN NOT take the place of a completed application.  The Personnel Department does not accept resumes; however, you can present a resume during an employment interview to the manager/supervisor conducting your interview. 

What does the 5:00 p.m. closing date mean? What if I apply for a position after the 5:00 p.m. closing date? What if the closing date is “until the hiring needs are met?”
The 5:00 p.m. closing date means this is the last date and time an application will be accepted for that position. The closing date is indicated on the Job Opportunity Announcement. The application can be delivered in person, by hand-mail, by the U.S. postal service or any other mail delivery service, or by facsimile (334) 241-2219. If an application is received by any of these methods after 5:00 p.m., the application will not be reviewed and will be returned to the applicant. Applicants applying online will not be able to apply for a position after the deadline. The online employment system will not accept applications submitted after the closing date and time, and will not permit you to save the application for completion at a later time once it has been started. For this reason, please allow adequate time to complete the online application. A position which states “completed applications will be accepted until the hiring needs are met” indicates applications are continuously evaluated until further notice. The announcement may be closed at any time without prior notice.

What if I apply for a position that is not open for applications? 
Paper applications received via facsimile or the U.S. postal service will be returned to the applicant. The online employment service will only permit applications for positions listed under the current openings. 

What does an examination consist of?
The examination for a position may consist of a written or performance examination, evaluation of training and experience, supplemental questionnaire, oral examination, or a combination of these. Applicants who meet the minimum qualifications will be notified when and where to report for examination, if required.

When will I receive results of my application?
Candidates who successfully complete all steps in the examination process are notified by either mail or email if their application has been accepted, rejected, or requires additional information. If accepted, you will be notified when and where to report for examination, if applicable. Successful candidates are placed on the register of eligible applicants and will be notified in writing or via email of their standing (rank) on the register as soon as practicable. Register information is not given over the phone in order to protect candidate privacy but is only given in writing. Candidates who are not available for employment or refuse employment will be placed on inactive status. Candidates who wish to be returned to active status must make their request in writing. It is the candidate's responsibility to update changes in name, address, telephone number or email address by maintaining a current employment profile.

HIRING PROCESS 
How are appointments made?
Appointments are made by the various appointing authorities or department heads and not by the Personnel Department. When a vacancy occurs in any department, the Personnel Department submits the five highest ranking names on the eligible list for the appointing authority or department head to choose from. The remaining names go back on the eligible list for consideration for future vacancies. The eligible list stays in effect until a new examination is given and a new list established, not to exceed two years.

How do I request my register standing?
Candidates who are placed on the Eligible Register may submit a request in writing, by telephone or by email to personnel@montgomeryal.gov in order to receive an update of their Eligible Register standing. The Personnel Department will respond in writing to the candidate of his or her current standing on the requested register.

Why is there a salary range on the job opportunity announcements and what does it mean?
A new employee generally receives the beginning rate of pay indicated on the job announcement. With satisfactory performance, employees are considered for annual step increases up to the maximum of the pay range. Step increases can be viewed under the Pay Plans tab.

What is the probationary period?
All appointments made from an employment register to permanent positions in the classified service are subject to a six month probationary period (one year for Police Officers) during which the new employee's work and conduct are monitored by the supervisor. Employees who successfully complete their probationary period gain permanent status. Merit system employees are subject to the Montgomery City-County Personnel Rules and Regulations.

What are the fringe benefits?
Employees are offered a competitive benefits package which includes health, dental, and life insurance, paid annual and sick leave, paid holidays, and retirement program.

What does proof of eligibility mean?
Prior to your employment, you will be required to provide your employer with documentation of your identity and employment eligibility in order to comply with the Immigration Reform and Control Act of 1986.

What does request for accommodation mean?
Under the Americans with Disabilities Act, it is the responsibility of the applicant with a disability to request accommodation which he/she requires in order to participate in the application or examination process. The Personnel Department reserves the right to require documentation of the need for accommodation under the ADA. In order to request accommodation in the application or testing process, contact the Personnel Director at (334) 241-2675.

What does equal opportunity mean?
Discrimination against any person in recruitment, examination, appointment, training, promotion, retention, discipline, or any other aspect of personnel administration, because of political or religious opinions or affiliations or because of race, sex, age or disability is prohibited. Discrimination on the basis of age, sex, or physical disability is prohibited except where specific age, sex, or physical requirements constitute a bona fide occupational qualification necessary to proper and efficient administration.

What are some employment tips?
Do not be discouraged if you do not get a job offer the first time you apply. Try again. It may be a month or longer between steps in the process. This seems like a long time, but every one must be evaluated fairly. The more time and effort you put into reviewing the job announcement and filling out the application form the more likely you are to be successful. On the other hand, it is usually a waste of your time to apply for jobs for which you clearly do not possess the required education, experience or other qualifications.

VETERANS’ PREFERENCE
Is there a veteran’s preference policy?
Yes there is a veteran's preference policy. Preference in open competitive examination will be given for those veterans who have served in the armed forces of the United States, to their widow or widower and to the spouse of a totally disabled veteran. A veteran is defined as a person who served in the military service during any war or conflict in which the United States was engaged and who was discharged or released from service under conditions other than dishonorable. It does not include those who serve an initial period of active duty training in the Reserve or National Guard. Scan copies (which will not be returned) of the required documents and attach them to your application to support your claim. You may also email or fax the documents to the Personnel Department. The appropriate documents must be received by the closing date of the announcement in order to receive credit.

Veteran (5 points) - Available to a veteran, defined as a person who served in the active military during any war or conflict in which the U.S. was engaged and who was discharged or released from service under conditions other than dishonorable. Requires

      · DD214 or document showing dates of service and type of discharge

If this has been submitted previously and is on file with this office, you may disregard this requirement.

Disabled Veteran (10 points) - Available to a veteran who has a service connected disability and who receives or is eligible to receive compensation for the disability. Requires

      · DD214 or other document as above

      · Letter of disability from VA dated within last 6 months

Unless your letter indicates that you are permanently disabled, a VA letter must be kept updated or you lose the extra 5 points.

Disabled Veteran's spouse (10 points) - Available to a person who is currently married to a veteran who is totally disabled and therefore not qualified for employment. Requires

      · DD214 or other document as above

      · VA letter of disability

      · Marriage certificate or other proof of marriage

Deceased Veteran's spouse (10 points) - Available to the spouse of a veteran who died or was killed in the line of duty. Requires

      · DD1300 or other document as above

      · Marriage certificate or other proof of marriage

Cannot be claimed if you have remarried.

SUBMITTING A PAPER APPLICATION                                                    

Printed applications, supplemental questionnaires and job opportunity announcements may be obtained from the Montgomery City-County Personnel Department.  Applications will be mailed or faxed to individuals living outside Montgomery or in response to a request for ADA accommodation.

A downloadable PDF application form is available by clicking on the green "PDF Application" tab to the left.  The form must be printed on standard white 8 1/2 x 11 inch paper.

Are copies of applications accepted?
Copies of applications are accepted.

Can I use the same application to apply for several positions?
A separate application must be submitted for each position.

Are faxed applications accepted?
You may fax your application to (334) 241-2219. The fax MUST be received before 5:00 p.m. Montgomery, AL time on the closing date.

What is a Supplemental Questionnaire? Why do I have to complete a Supplemental Questionnaire if I have submitted an application?
A Supplemental Questionnaire is a tool used in addition to the application to verify qualifications and/or to obtain more detailed information about your education, training, or experience for a particular job. If a Supplemental Questionnaire is required with an application, this will be stated on the Job Opportunity Announcement. These questionnaires may be graded and the score may be used to determine your ranking on the list. An application is not considered complete if the Supplemental Questionnaire is not submitted with your application. 

SUBMITTING AN ONLINE APPLICATION                                                    

The online application system may be accessed by clicking on the green "Job Openings" tab to the left, or the red "Employment" tab at the top of the page.

How do I print a copy of my application I submitted? 
After you submit your application you will be asked if you would like to return to the saved application. Go to the saved application, select "My Employment Profile", and then select "print application". Previous applicants returning to the "My Employment Profile", will be able to view submitted applications, edit and/or print them from here.

Can I save my application and come back later to finish applying for the position? 
NO. The online employment system does not allow applicants to save information and complete at a later date/time. Allow sufficient time to complete the application.

What if I forget my password?
Sign in using the email provided during registration. Click the "Forgot Password" link and the system will email the password.

What if I forget my login email address?
Contact the Personnel Office by email, personnel@montgomeryal.gov, or by phone, 334-241-2675.

How do I change my login email address?
Login with the old email address and password, then click "Change My Email Address".  

Last updated: 8/19/2013 3:45:21 PM